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AutomatedOn Help Centre

What do the run statuses mean?

Each time a process runs, the run gets a status. You'll see it on the dashboard and on the process's History tab.

StatusWhat it meansDoes the schedule continue?
RunningThe run has started and some records are still being handled, including records held back by a Schedule Expression.The next run is scheduled when it finishes.
SucceededNo record failed. This includes runs that found no records.Yes.
PartialSome records succeeded and some failed.Yes.
FailedThe records couldn't be fetched, something went wrong partway through, or every fetched record failed.Only if Continue Schedule On Failure is on.
Retry scheduledThe data source returned a 400 (Bad Request) error when fetching records. AutomatedOn will try again automatically.The retry is already scheduled.

A run that stays Running

A run stays Running until every record has been handled. That can be a long time if records are delayed by a Schedule Expression; check the Jobs tab for waiting Process Record jobs. If a record job was cancelled, or the run was interrupted, it may never finish. If there are no jobs waiting and it still says Running, contact Three 17 support, then schedule a new run.

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