Why won't my test run complete?
These messages appear at the top of the Test tab.
| Message | What to do |
|---|---|
| Enter a value for: …, then click Run test. | Fill in the parameter boxes named and run the test again. |
| No records were returned for the current filter. | The dataset found nothing. Check the filters and parameter values, or try the dataset's preview page. |
Data source query failed (…): … or another data source message | The records couldn't be fetched. See Why can't AutomatedOn read from my data source? |
Rules could not be loaded. or Rules/steps could not be prepared: … | Something in the process's rules or steps is broken, for example a rule pointing at a deleted dataset. Open each rule and step in the back office and check every picker has a valid item. |
| Test stopped - 10 of 25 records were processed. | You clicked Stop. Run it again when ready. |
| The test run ended unexpectedly before every record was processed. | The connection was cut off partway. Try again with fewer records. |
| An unexpected error occurred while running the test. Please check the dataset and rule configuration and try again. | Wait a minute and try again, in case you hit the request limit (see What does "Too many requests" mean?). If it continues, check the dataset and rules, then contact Three 17 support. |
| No preview is available for this action. | Shown under a step badge when that action couldn't be previewed, for example because it has been deleted. |
For problems on individual rows, such as Query Error or Issues, see Understand Test tab results.