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AutomatedOn Help Centre

Enter or resend a two-step verification code

After you enter your password, you're taken to the Verify your sign-in page. It asks for the code from your authenticator app, or the code we've emailed you, depending on which method you set up.

Steps

  1. Find your code

    • Authenticator app: open the app and find the AutomatedOn entry.
    • Email code: look for an email with the subject Your AutomatedOn sign-in code. Check your junk folder if it isn't in your inbox.
  2. Enter the code

    Type the code into the 6-digit code box and select Verify.

  3. Resend an emailed code if needed

    If you use email codes and the code hasn't arrived or has expired, select Resend code. A new code is emailed to you, and any earlier code stops working, so always use the newest one.

More detail

Good to know about emailed codes

  • Each code expires 10 minutes after it's sent.
  • Each code can only be used once.

Messages you might see

  • Enter the code.: the box was empty.
  • That code wasn't right. Please try again.: the code was wrong, already used or expired. Check it, or for email codes select Resend code.
  • This account is locked out. Try again later.: too many failed attempts. See the guide on locked accounts.

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