Change your password
You can change your member password at any time once you've signed in and completed two-step verification. Back-office users change their password in the back office instead.
Steps
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Open Change password
Select Change password at the bottom of the sidebar.
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Enter your passwords
Enter your Current password, your New password, and your new password again in Confirm new password.
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Save the change
Select Change password. To leave without changing anything, select Cancel.
More detail
Messages you might see
- Your current password is incorrect.: check your current password.
- The passwords don't match.: type the same new password in both boxes.
- If your new password doesn't meet the password rules, the page tells you what's missing.
What happens next
You'll see Your password has been changed. and stay signed in. Select Back to dashboard to carry on. We also email you to confirm the change. If you get that email and didn't change your password, reset it straight away using the link in the email and tell Three 17 support.